Before Your Appointment
-
Request Your Quote
Complete our Quick Key Quote form with your vehicle information and preferred contact method. We actively monitor incoming requests and begin working on your quote as soon as we receive your submission.
-
Find the Right Key or Fob
We check our inventory and consult our carefully vetted suppliers to find a compatible key or fob for your vehicle. Our goal is to deliver the right combination of quality, reliability, and value without compromising on the parts we use.
-
Receive Your Personalized Quote
Once we identify a suitable key or fob, we prepare a quote tailored to your vehicle and send it using your preferred contact method. We take the time to find the right solution for your vehicle while keeping quality and cost in mind.
-
Transparent, Upfront Pricing
We believe you should know what to expect before committing to a service. Your quote is based on your vehicle, the key or fob required, and the work involved.
We're happy to explain your quote, answer your questions, and clarify what's included so you can make an informed decision with confidence. If an unexpected issue arises or additional work is needed, we'll discuss it with you and obtain your approval before proceeding with any additional charges.
Our goal is to provide quality service at a fair, clearly explained price, with no unexpected charges for work you haven't approved.
-
Get Your Questions Answered and Schedule Service
After sending your quote, we follow up by phone, text, or email according to your preference. We're happy to answer any remaining questions, explain the next steps, and schedule an appointment that works for you.
-
Prepare for Your Appointment
To help ensure a smooth and efficient service visit, please have your vehicle accessible at the scheduled location and time. If you have any existing keys or fobs, keep them available so we can test their functionality when appropriate.
For all-keys-lost situations, additional ownership verification is required.
Vehicle Ownership Verification
Your vehicle's security is important to us. When all keys to a vehicle have been lost, we require documentation to verify your identity and your ownership or authorization to obtain a replacement key.
Please have the following documents ready at the time of service:
Valid government-issued photo ID to verify your identity.
Vehicle registration or title to verify the vehicle's ownership.
The documents must reasonably establish your identity and your connection to the vehicle. If the vehicle is registered or titled to someone else, please contact us before your appointment to discuss what additional documentation or authorization may be required.
We appreciate your cooperation in helping us provide automotive locksmith services responsibly and securely.
On the Day of Service
-
Arrival and Preparation
We aim to arrive up to 15 minutes before your scheduled appointment. Upon arrival, we prepare our equipment and make the necessary adjustments to ensure accurate key cutting and proper programming for your vehicle.
For all-keys-lost services, we'll also verify the required documentation before proceeding with the work.
-
Key Cutting and Programming
We cut and program your replacement key or fob to work with your vehicle. Depending on the make, model, and year, the process can take up to an hour, although many vehicles are completed considerably faster.
Throughout the process, we focus on precision, compatibility, and reliable results.
-
Complete Functionality Testing
Before wrapping up, we test your keys and fobs with you to verify that everything is working properly. This includes checking that each key starts the engine, all applicable remote functions operate correctly, and the mechanical keys operate the vehicle's locks.
When available and applicable, we also test your original keys to confirm their functionality. We want you to feel confident that your keys are working as expected before we consider the job complete.
-
Finalize Your Service
Once testing is complete, we finalize the transaction and provide a detailed invoice outlining the service performed. We want you to leave with a clear understanding of the work completed and the charges associated with your service.
-
Share Your Experience
Your feedback means a lot to us. If you're happy with your experience, we'd appreciate you taking a moment to leave us a review. Your feedback helps other drivers feel confident choosing our services and helps us continue delivering the level of service our customers deserve.
Our Commitment to You
From your first inquiry to the final test, we're committed to providing quality workmanship, clear communication, transparent pricing, and dependable service. We take pride in doing the job right, respecting your vehicle's security, and making the process as convenient and stress-free as possible.
The right key. Clear pricing. Quality service you can trust.